Privacy Policy

We have created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this web site. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.

What Information Do We Collect?

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Web Site Use Information

Similar to other commercial Web sites, our Web site uses “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how our web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site.  It does not include personal information about you.

How Do We Use the Information That You Provide to Us?

We use personal information for administering our activities, providing services you requested and to process payments,

Personally identifiable information or business information will not be shared with third parties except as required by law.

Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the newsletter.

Sharing and Selling Information

We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at info@poetry-festival.co.uk.

Web Sites Linked to Our Web Site

We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our Website to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including web sites, which have a link on our Website, is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using our web site you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to update this privacy policy at any time with or without notice.

Our Commitment To Data Security:

Please note that your information will be stored and processed on our computers in the United Kingdom. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, there are appropriate physical, electronic, and managerial procedures to safeguard and secure the information on these computers.

How we use cookies

A cookie is a small file which is placed on your computer’s hard drive. We use Google Analytics to monitor use of this website which will place cookies called “_utma”, “_utmb”, “_utmc” and “_utmz” in the cookies folder of your computer, unless you disable all cookies. These cookies are used to monitor pages visited and for how long and do not pass any personal information to us. This data tells us which pages are popular, how users find these pages, and how long they stay on the site. This information is essential to us for determining how and where to improve the site and make it easier for users to find information. If you do not want this data to be collected, you can visit http://tools.google.com/dlpage/gaoptout to stop Google collecting data about your visit to this or any other website.

We also use a cookie to temporarily retain form data so that, if you need to go back to a form to correct an entry you will not need to re-enter all the details on the form.

We do not use any third-party cookies to provide in-page advertising or to track your visits across different websites.

A useful website about cookies and the law: http://www.allaboutcookies.org/

A page explaining how to disable cookies in different browsers is at http://www.allaboutcookies.org/manage-cookies/

Disabling cookies will not affect your general browsing of our website but will make it harder for us to judge the efficacy of the site and may it more frustrating to enter data into forms.

Server Logs

Our web server automatically logs all visits to our website. This information is only used for statistical purposes. This server is owned and maintained by Zen Internet  Ltd and it is not within Ledbury Poetry Festival’s power to remove or alter this information.